Privacy Policy for Matrix Intelligence
Effective Date: January 1, 2025
Matrix Intelligence (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website https://matrixintelligence.ai, register for services, or interact with our digital tools.
1. Who We Are
Matrix Intelligence is a technology and coaching firm based in Columbus, Ohio. Our website address is: https://matrixintelligence.ai.
2. Information We Collect
A. Data You Provide:
When you register, purchase services, or contact us, we may collect:
- Name, email, and mailing address
- Payment details
- Comments or messages you submit
- Third-party data you provide with consent (e.g., registering someone else)
B. Automatically Collected Data:
- IP address, browser type, device type
- Time zone, location, and cookies
- Site behavior (pages visited, time spent)
- Embedded content interactions (e.g., YouTube videos, social media feeds)
C. Comments & Gravatar
When visitors leave comments, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent to help spam detection. An anonymized string (hash) of your email may be sent to the Gravatar service to check for a profile image.
D. Media Uploads
If you upload images to our site, please avoid including embedded location data (EXIF GPS). Visitors can download and extract this data.
3. Use of Cookies
We use cookies to:
- Improve site performance and personalization
- Maintain your session and login state
- Track usage analytics (e.g., via Google Analytics)
You can manage cookie preferences via your browser. Cookies include:
- Comment cookies (1 year)
- Login/session cookies (2 days to 2 weeks)
- Article editing cookies (1 day)
4. Embedded Content
Articles or pages may include embedded content (videos, posts, widgets). These behave as if you visited the source site, which may collect additional data, track cookies, and monitor your interaction.
5. How We Use Your Data
- Fulfill purchases, coaching, and course services
- Deliver certificates and course materials
- Send service updates or marketing (if opted-in)
- Comply with legal obligations
- Improve services and analytics
6. Who We Share Your Data With
We may share your data with:
- Service providers (e.g., payment processors, shipping, certification partners)
- IT and legal partners for compliance
- Government authorities if legally required
- Buyers or affiliates in case of merger or acquisition
7. Data Retention
- Comments and user accounts: Retained indefinitely unless deleted
- Coaching and course records: 3 years
- Financial data: 7 years
- Marketing consent: 12–24 months of inactivity
- Legal records and HR data: 6 years
8. Your Rights
You may:
- Request an exported file of your personal data
- Request correction or deletion of data
- Withdraw consent for marketing
- File a complaint with a data authority
Residents of California, Virginia, New York, Canada, or the EU may have additional rights under CCPA, CPRA, GDPR, SHIELD Act, PIPEDA, and CDPA.
To exercise your rights, email us at info@matrixintelligence.ai.
9. Children’s Privacy
Our services are not intended for individuals under age 13. We do not knowingly collect data from children. If we discover we have done so, we will delete it promptly.
10. Data Security
We implement:
- Encrypted transmission and storage
- Role-based access restrictions
- Secure, compliant hosting environments
No system is completely secure, but we actively monitor and improve our protections.
11. Data Breach Protocol
If a breach occurs, we will:
- Contain and assess the breach
- Notify regulators (e.g., GDPR authorities) within 72 hours if required
- Notify affected individuals when necessary
- Document and address the root cause
12. International Data Transfers
When transferring data outside your country (including to the U.S.), we implement:
- EU Standard Contractual Clauses
- Technical safeguards like encryption
- Adequacy agreements where applicable
13. Accessibility (WCAG Compliance)
We strive for compliance with WCAG 2.1 Level AA. If you encounter accessibility issues, contact us at info@matrixintelligence.ai.
14. Legal Jurisdiction
This policy is governed by the laws of the State of Ohio, USA. Disputes will be handled in the courts of Franklin County, Ohio.
15. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here, and continued use constitutes acceptance.
16. Contact Information
Matrix Intelligence
605 N High St #156
Columbus, OH 43215
Email: info@matrixintelligence.ai